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General conditions

By browsing or making a reservation, you agree to have read and accepted them


1.1.- In compliance with the duty of information, CRUCEROS PLAYA DEN BOSSA, S.L. (hereinafter, the Holder), with registered office at Avenida 8 de Agosto number 5, bajos, CP 07800 Ibiza (Islas Baleares), CIF B07907710, and registered at the Mercantile Registry of Ibiza, in Volume 79, Section 8 , Inscription 1, Book 79, Sheet ib-3816, Ins. Bis, Folio 7, Sheet bis, with email: info@excursiones-ibiza.com and with telephone number: 644284496; informs that it is the Owner of the Website https://excursiones-ibiza.com (hereinafter, the Website), and makes this Website available to Internet Users, in order to provide information on the contents, offers and services of the Website. Headline.

1.2.- The present Legal Notice contains the General Conditions of Use of the Web Page, the Policies of Protection of Data of Personal Character and of Intellectual and Industrial Property of the Web Page, the limitations of responsibility of the Owner of the Website, the obligations of the Users of the Website and the General Contract Conditions that govern the provision of the services of the Website.

1.3.- This Legal Notice is subject to changes and updates so that the version published by the Owner may be different at each time the User accesses the Website. Therefore, the User must read the Legal Notice in each and every one of the occasions in which he accesses the Website.


2.1.- “Page”
https://excursiones-ibiza.com domain that is made available to Internet Users.

2.2.- “User”
Physical or legal person who uses or browses the Website.

2.3.- “Content”
These are the pages that make up the entire domain, which make up the information and services that the Owner makes available to Internet Users. They contain messages, texts, photographs, graphics, icons, logos, technology, links, textures, drawings, sound and / or image files, recordings, software, appearance, graphic design and source codes and, in general, any kind of material contained in the Page.

2.4.- “Web”
Technical word that describes the system of access to information via the Internet, which is configured through pages made with HTML, ASP, or similar language, and programming mechanisms such as java, javascript, PHP, or other assimilated. In these pages designed and published under an Internet domain name are the result of the information that the owner makes available to Internet users.

2.5.- “Links, Links, Links and assimilated”
Technique by which a User can navigate through different pages of the Web, or online, with a simple click on the text, icon, button or call sign that contains the link.

2.6.- “Cookies”
Technical means for traceability and monitoring of navigation in the Web Pages. They are small text files that are written on the User’s computer.

2.7.- “Ticket”
It is the locator number and, if applicable, luggage check, issued by or on behalf of the Carrier, which entitles the holder or the passenger to travel from the origin to the destination under the terms and conditions contained therein and in the General Contracting Conditions.

2.8.- “Passenger”
Physical or legal person holding or holding a Ticket, except for members of the operational crew.

2.9.- “Owner” or “Carrier”
Means Cruceros Playa Den Bossa, S.L., with registered office at Avenida 8 de Agosto number 5, bajos, CP 07800 Ibiza (Islas Baleares), and with CIF B07907710.


3.1.- Through the Website, the Owner provides Users with access to and use of various Content published through the Internet by the Owner or by authorized third parties.

3.2.- The present General Conditions of Use of the Website, together with the General Contracting Conditions that govern the provision of the services, are intended to regulate both the provision of the information and the commercial relations that may arise between the Holder and the Users of the Website.

3.3.- These General Conditions of Use of the Website will apply both to the promotional activity and the provision of information that is made through the Website and to the provision of the services offered on the Website, in such a way that they will govern at all times both for browsing the Website, for the acquisition of goods and / or the provision of services in the framework of the Website, although these latter activities will additionally be subject to these General Conditions of Use of the Web Page, as to the General Conditions of Contract that are of application.

3.4.- Both the navigation of the Web Page and the use of any of the services offered therein grant the condition of User, whether it is a person or legal or legal, and mandatorily implies the full, full and unreserved acceptance of each and every one of the present General Conditions of Use of the Web Page, the Policies of Protection of Data of Personal Character and of Intellectual and Industrial Property, the limitations of responsibility of the Holder, the obligations that the Users of the Web Page and of the General Conditions of Contracting that in their case govern the provision of the services offered on the Website. If the User does not agree with the General Conditions of Use of the Website, contained in this Legal Notice, he will refrain from browsing and / or using the Website.

3.5.- The Owner may at any time and without prior notice, modify the present General Conditions of Use of the Web Page, as well as the General Conditions of Contract contained in this Legal Notice, by means of the publication of said modifications in the Web Page, in order that they may be known by the Users, always before the visit to the Website or the acquisition of any goods offered on the Website. The modification will not be effective until the day after its publication.


4.1.- For the purposes of the Organic Law 15/1999, of December 13, Protection of Personal Data, the Owner informs the User of the existence of a personal data file created with the data obtained on the Website by and for the Owner, and under his responsibility, for the purposes of information and provision of the services offered on the Website, as well as the performance of promotional and advertising activities by any means, including sending emails and messages through any system including SMS, UTMS, etc., that may be of interest to expand and improve our products, adapting our offers to your preferences or needs, based on the study and segmentation of the personal and commercial information contained in our the files as a consequence of their access to the Web Page, as well as to allow personalized navigation.

4.2.- The User expressly accepts the inclusion of the data collected while browsing the Website, or provided by any form, as well as the derived from the commercial relationship, in said automated file of personal data. During the data collection process, and at each place on the Website where such data is requested, the User will be informed, either by means of a Hyperlink, either by including the appropriate mentions in the form itself, of the obligatory or not of collection of such data except the making of reservations, in which case the Holder informs the User from this moment that it will not be considered as voluntary, for which reason its inclusion will be necessary for the formalization of the rendering of the services , provide the data related to the identity, address and credit card number to make the payment, as these data are necessary for the formalization and provision of the various services offered on the Website.

4.3.- In the event that some of the the services are aimed specifically at minors, the Holder will request the consent of the parents or guardians for the collection of personal data is or, where appropriate, for the automated processing of data.

4.4.- The User is solely responsible for the veracity and correctness of the data included, exonerating the Owner of any responsibility in this regard. Users guarantee and respond, in any case, the accuracy, validity and authenticity of the personal data provided, and undertake to keep them properly updated. The User agrees to provide complete and correct information in the registration or subscription form. The Owner is not responsible for the veracity of the information that is not his own and those that indicate other sources, so neither assumes any responsibility for hypothetical damages that may arise from the use of such information. The Owner reserves the right to update, modify or eliminate the information contained in its web pages, even limiting or not allowing access to such information. The Holder of responsibility is exonerated from any damage or harm that the User may suffer as a result of errors, defects or omissions, in the information provided by the Holder whenever it comes from sources other than the same.

4.5.- The User may exercise, Regarding the data collected in the manner provided in the previous section, the rights of access, rectification, cancellation and opposition: You can direct your communications and exercise the rights of access, rectification, cancellation or opposition, as well as the revocation of the consent for the transfer of your data or for any of the uses indicated above, at the email address: info@excursiones-ibiza.com, or by ordinary mail to CRUCEROS PLAYA DEN BOSSA, SL, with registered office on Avenida Eight of August number 5, low, CP 07800 Ibiza (Balearic Islands). To exercise these rights and in compliance with the Organic Law on Data Protection, it is necessary that you prove your personality to the Holder by sending a photocopy of a National Identity Document or any other identity document valid in Law.

4.6- Holder informs that, for access by the User to any part of the contents or services offered on the Website, it may be necessary to fill in the registration forms, or similar, in which the User is requested to enter data of a personal nature Likewise, it is possible that the Owner, with the aim of improving their services, activates “cookies” programs through which user data is obtained. In order to speed up the service offered, the Owner may use “cookies” to offer a better and more personalized service. This “cookie” is installed when the browsing session begins on the Website. If the User does not want the “cookie” to be installed on their hard disk, they must configure their browser not to receive them, using the one recommended by their browser for this procedure, or deleting it directly on their computer. In this case, the speed and quality of the operation of the Holder’s services may decrease. Whenever you have not activated the option that prevents the installation of cookies on your hard drive you can explore it following the instructions and help manual of your operating system to know each server from where the “cookies” are sent. The Owner will save your typical navigation route to adapt our services as much as possible to your preferences. The User expressly consents to the use of “cookies” by the Owner, without it being necessary to request his consent each time he enters our Website. The names of the servers that transmit or activate the automatic data collection procedures are under the domain of the Website of the Owner.

4.7.- The User declares to have been informed of the conditions on protection of personal data, accepting and consenting to the automated treatment of the same by the Holder, in the manner and for the purposes indicated in this Policy for the Protection of Personal Data. Certain services provided on the Portal may contain specific conditions with specific provisions regarding the protection of Personal Data. By accepting these conditions, the User expressly consents to the transfer or communication of the data included in the file previously referred to the Owner, so that he can process his personal data to send him offers and advertising messages by any system, regarding your products and services. The User is informed that said assignment will take place in the act of collecting the personal data. The User has respect to the personal data provided, the rights of access, opposition, rectification and cancellation, which may be made effective before the owner of the file or any of the assignees at the following address: Avenida 8 de agosto number 5, bajos, CP 07800 Ibiza (Islas Baleares), in the manner provided above.4.8.- The Owner undertakes to use the data included in the file, to respect their confidentiality and to use them in accordance with the purpose of the file, as well as to give compliance with their obligation to keep them and adapt all measures to avoid alteration, loss, treatment or unauthorized access. The Owner has adopted the security levels of protection of the Personal Data legally required, and seeks to install those other means and additional technical measures available to prevent the loss, misuse, alteration, unauthorized access and theft of the Personal Data provided. . The Holder shall not be liable for any damages or losses that may arise from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of this electronic system, motivated by causes beyond the Owner’s control; of delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Center, in the Internet system or in other electronic systems, as well as of damages that may be caused by third parties persons through illegitimate interference beyond the control of the Holder. However, the User must be aware that security measures are not impregnable.


5.1.- All the Contents that are shown on the Website and in particular, designs, texts, graphics, logos, icons, buttons, software, commercial names, trademarks, drawings or any other signs susceptible to use. industrial and commercial are subject to intellectual and industrial property rights of the Owner or third parties who have duly authorized their inclusion in the Web Page.

5.2. In no case shall it be understood that any license or renunciation, transfer, total or partial assignment of said rights is granted or any right or expectation of right is conferred, and especially, of alteration, exploitation, reproduction, distribution or public communication about said contents without the prior express authorization of the Holder or the corresponding holders.


6.1. The Owner will only be liable for any damages that the User may suffer as a result of the use of the Website when said damages are attributable to a malicious act of this company. The User acknowledges and accepts that the use of the Website, as well as the provision of the services offered therein, is carried out at his own risk and his entire responsibility.

6.2.- The owner excludes all responsibility for the decisions that the User may take based on this information, as well as possible typographical errors that may be contained in the documents and graphics of the Website. The information is subject to possible periodic changes without prior notice of its content by extension, improvement, correction or updating of the Contents.

6.3.- The provision of the Website and Content service has, in principle, indefinite duration. The Holder, however, may terminate or suspend the provision of the Website and / or any of the Contents at any time.

6.4.- The Holder assumes no responsibility for any discrepancies that may exist between the documents. printed matter and the electronic version published on this Website. In case of discrepancy between the printed version and the one published on the Website, the printed version shall prevail.

6.5.- The Owner does not guarantee the absence of interruptions or errors in accessing the Website or its Contents, or that these are found updated, although it will develop its best efforts to, in its case, avoid, correct or update them. Therefore, the Holder is not responsible for damages or losses of any kind produced in the User that have cause of failures or disconnections in the telecommunications networks that produce the suspension, cancellation or interruption of the Portal service during the provision of the same or with prior character.

6.6.- The Owner excludes, with the exceptions contemplated in current legislation, any liability for damages of any kind that may be due to the lack of availability, continuity or quality of the operation of the Website and of the Content, the non-fulfillment of the expectation of utility that Users may have attributed to the Website and the Contents.

6.7.- The function of the links, links, links and assimilated that appear on this Website is exclusively to inform to the User about the existence of other portals that contain information on the subject. This does not constitute a suggestion or any recommendation.

6.8.- The Owner is not responsible for the contents of the linked web pages, the operation, usefulness or result of the Hyperlinks, nor guarantees the absence of viruses or other elements in them that may produce alterations in the computer system (hardware and software), documents or files of the User, excluding any responsibility for the damages caused to the User for any of these reasons.

6.9.- Access to the Website does not imply an obligation on the part of the User. Holder to control the absence of viruses, worms or any other harmful computer element. It corresponds to the User, in any case, the availability of adequate tools for the detection and disinfection of harmful computer programs. Therefore, the Owner is not responsible for possible security errors that may occur during the provision of the Website service, or for any damage that may be caused to the computer system of the User or third parties (hardware and software ), the files or documents stored therein, as a consequence of the presence of viruses in the User’s computer used for connection to the services and contents of the Web, of a malfunction of the browser or the use of non-updated versions of the same.


7.1.- The User is obliged and agrees to use the Website and the Contents in accordance with the legislation In force, these Terms of Use of the Website, and any other notice or instructions put to your knowledge, either by means of these General Conditions of Use of the Website or in any other place within the contents that make up the Website, as well as the rules of coexistence, morality and generally accepted good practices.

7.2.- For this purpose, the User undertakes and undertakes not to use any of the Content for illicit purposes or purposes, prohibited in the General Conditions of Use of the Website or by current legislation, harmful to the rights and interests of third parties, or that in any way may damage, disable, overburden, deteriorate or prevent the normal use of the Contents, computer equipment or documents, files and all kinds of content stored on any computer equipment owned or contracted by the Owner, other Users or any Internet User (har dware and software) .

7.3.- The User agrees and undertakes not to transmit, disseminate or make available to third parties any kind of material contained in the Website, such as information, texts, data, content, messages, graphics, drawings, sound and / or image files, photographs, recordings, software, logos, brands, icons, technology, photographs, software, links, graphic design and source codes, or any other material to which he had access in his capacity as user of the Web Page, without this enumeration being of a limiting nature.

7.4.- Likewise, in accordance with all this, the User may not reproduce, copy, distribute, make available in any way, publicly communicate, transform or modify the Contents, to unless you have the written and explicit authorization of the Holder, who is responsible for the corresponding rights, or if this is legally permitted. The User may not delete, manipulate or in any way, alter the “copyright” and other identifying data of the reservation of Rights of the Owner or their owners, fingerprints and / or digital identifiers, or any other technical means established for your recognition The User must refrain from obtaining and even attempting to obtain the Content using means or procedures other than those that, according to the cases, have been made available to them or indicated in the web pages where they are found or, in Generally, those that are usually used on the Internet for this purpose, provided that they do not involve a risk of damage or disablement of the Website, and / or of the Contents.

7.5.- The User expressly accepts and for all communications related to the use of the Web, and / or the contracting of the services offered therein, the use of electronic mail as a valid procedure for the remission of said communications


8.1.- These General Contracting Conditions, together with the General Conditions of Use of the Web Page, will expressly regulate the relations arising between the Owner and the Users who contract the provision of the services or products offered through the Website.

8.2.- These General Conditions have been prepared in accordance with the provisions of Law 34/2002, of July 11, services of the information society and electronic commerce ; Law 7/1998, of April 13, on General Contract Conditions; Royal Decree 1906/1999, of December 17, which regulates telephone or electronic contracting with general conditions in development of article 5.3 of Law 7/1998; Royal Legislative Decree 1/2007, of November 16, approving the revised text of the General Law for the Defense of Consumers and Users and other complementary laws; Law 7/1996, of January 15, on the Regulation of Retail Trade; Law 59/2003, of December 19, of electronic signature; and how many legal provisions are applicable.

8.3.- The Owner informs that the procedures to carry out the acquisition of goods and / or obtain the provision of the services offered are those described in these general conditions, as well as those specific that are indicated on the screen during navigation, so that the User declares to know and accept these procedures as necessary to access the products and services offered on the Website.

8.4.- Any modification and / or correction of the data provided by the Users during the navigation must be made according to the indications included in the Web Page.8.5.- Users who contract services through the Website of the Holder claim to be of legal age (18 years). In case of contracting by minors, authorization of parents or guardians is required to enjoy the contracted service o.


9.1.- The Passengers must be present at boarding 30 minutes before the departure of the ship. If the boarding cards are not available beforehand, within these limits, the Holder reserves the right to freely dispose of the seat assigned to the passenger.

9.2.- The Ticket is personal and non-transferable. Passengers have the right to transport personal luggage.

9.3.- The Carrier does not take charge of possible theft or loss of luggage or personal belongings of Passengers. Passengers are recommended to carry valuables with them.

9.4.- All claims, in order to be admitted, must be accompanied by the Ticket coupon remaining in the passenger’s possession, accepting all the conditions contained therein by the single fact if it has been used as a transport ticket.

9.5.- Once a ticket has been purchased, the Carrier will not accept returns. Changes will not be allowed.

9.6.- The non-use or loss, before its use, by the Ticket Passenger at the appropriate time, in all cases. or in part, will not generate any obligation for the Carrier to refund or refund the price of the Ticket, including the fuel supplement, management fee, taxes or any other amount paid by the Passenger for the Ticket contracted.

9.7.- Itineraries may suffer variations due to breakdowns, fortuitous event or force majeure. In such cases, the Carrier will take reasonable measures under control to bring said variations to the attention of the affected Passengers. In case of need, the Carrier can be replaced by another Carrier or use other vessels.

9.8.- In the event that the ship for which this Ticket has been dispatched will not make the journey recorded therein, due to a breakdown, fortuitous event or force majeure, the Carrier assumes no more responsibility than the obligation to reimburse the full amount of the Ticket.

9.9.- The passenger who does not embark, for any cause other than the Carrier, will not be entitled to change or refund the amount of the Ticket.

9.9. 1- The passenger is subject to the police regulations and good internal order established on board and in charge of the Captain.


10.1.- The Services offered on the Website -publication of information and sale of online tickets- will be governed both by what is established in the General Conditions of Use of the Website, in the General Contracting Conditions and, especially, by the provisions of the Cond Personal icons set for each of these services.

10.2.- To be able to access the provision of some of the services offered through the Website, you may provide the User with a User name and a secret password (“Password”). The User Name and Password provided by the Owner to the User are identifying and enabling elements to access the services and are personal and non-transferable. The Holder may make, with the appropriate notice, modifications to the User’s Name and / or password, in which case the modified passwords will lose their validity.

10.3.- All the means and technical requirements that are required to access the Website and the services offered in it will be the sole responsibility of the User, as well as any expenses or taxes to which the provision of such services may give rise.

10.4.- Once you had accessed, and to proceed with the use of the different services, The User must follow all the indications and instructions collected on the screen, completing for this purpose the Particular Conditions and other forms set for each service, which will mean reading and acceptance of all the general conditions set out in the General Conditions of Use of the Page Web and in these General Contracting Conditions.


11.1.- For any questions that may arise about the in interpretation, application and compliance with the General Conditions of Use of the Web Page, the Policies of Protection of Data of Personal Character and of Intellectual and Industrial Property, the limitations of responsibility of the Holder, the obligations that the Users of the Website and the General Contracting Conditions that govern the provision of the services of the Web Page, contained in this Legal Notice, as well as the claims that may derive from its use, all the intervening parties submit themselves exclusively to the Judges and Courts of Ibiza, resigning expressly to any other jurisdiction that may correspond.


12.1.- The General Conditions of Use of the Website, the Policies for the Protection of Personal Data and Intellectual and Industrial Property, limitations of liability of the Holder, the obligations that the Users of the Website and the General Contracting Conditions that govern the provision of the services of the Website, contained in this Legal Notice, are subject to Spanish regulations. All copyrights are reserved by international intellectual property laws and treaties. It is expressly forbidden to copy, reproduce or disseminate, total or partial, by any means.13. PRIVACY Regulation (EU) 2016/679 on the protection of personal data establishes a new approach for the control and treatment of personal data. We have reviewed and adapted our privacy policy to the new requirements and we want to offer more information and transparency in relation to the processing of personal data. Cruceros Playa den Bossa, S.L.with CIF B07907710 is responsible for the processing of personal data of its users and customers, as well as data that may be collected through the website. Cruceros Playa den Bossa, S.L informs users of the website about its policy regarding the treatment and protection of personal data of users and customers that may be collected by browsing or contracting services through its website. Purpose of data processing. Your personal data are collected with the purpose of providing and maintaining the contractually agreed services as well as being able to inform you about new products and services. The processing of the data you provide us through the forms on the website https://excursiones-ibiza.com, will be governed by this same privacy policy. The operations, procedures and technical procedures that are carried out in an automated or non-automated manner and that enable the collection, storage, modification, transfer and other actions on personal data, are considered to be the processing of personal data. Cruceros Playa den Bossa, S.L will proceed to treat personal data in a lawful, loyal, transparent, adequate, relevant, limited, accurate and updated manner. Data collected for the provision of a service The personal data that you provide us for the provision of a service will be the minimum required to prepare the contract as well as to be able to offer you the services you hire and for compliance with legal obligations. The data will be kept during the legally established deadlines. Data collected for the request of information through the web form. The personal data collected through the web form for the request of information are intended to send commercial information about our products and services. The treatment of the data in this case is legitimized by the express consent that you give us when accepting the sending of the information provided through the form. Exercise of rights In accordance with the rights conferred by Regulation (EU) 2016/679 on the protection of personal data, you may exercise the rights of access, rectification, limitation of treatment, deletion, portability and opposition to the processing of your data by directing your request to the indicated postal address or email info@excursiones-ibiza.com To exercise your rights you must identify yourself by presenting your ID. Recipients Cruceros Playa den Bossa, SL informs users that their personal data will not be communicated to third parties, with the exception that said data communication is covered by a legal obligation or when the provision of a service implies the need for a relationship contractual with a treatment manager. In the latter case, the recipients of your data may be group companies, equity solvency companies (in the case of defaults, communicated through the procedures and guarantees established by the current regulations) as well as certain in charge of the necessary treatment for the correct provision of the services that maintains strict criteria for the selection of treatment managers and undertakes contractually with each one to comply with and comply with the obligations established in terms of data protection. Variation of the data As long as you do not inform us otherwise, we will understand that the data they have not been modified and that you agree to notify us of any variation. For any claim you can contactinfo@excursiones-ibiza.com You can also contact the Spanish Agency for Data Protection www.agdp.es.